We got balled up in a licensing dispute for our Cisco ASA firewall. Before I felt comfortable putting 3000 people behind a single box, I figured we ought to get a second unit and failover working. But someone was sold mismatched licenses, and we had to throw a $5000 upgrade in the dumpster to get the units to work together. Every other brand promises "No Surprises" but Cisco seems to not mind packing a show-stopper in every device. Their tech isn't bad, it's that the products are so complicated that their sales channels cannot understand them and sell you the right stuff the first time. I don't like surprises.
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